A press release from USIS indicates their investigators will soon use smartphones to help them perform a variety of functions to complete their casework when in the field conducting background investigations for the federal government.

USIS is piloting a program in its New York and Orlando offices, where investigators and site inspectors are trying out smartphones to process fieldwork, manage their case activities, and handle extension and lead information in real time.

Investigators can stay in immediate contact with team and workload leaders and access valuable information such as information indexes, issue resolution guides, and their own workload summaries.