Background Investigators Can Use Texts and Emails to Contact Applicants

Almost weekly I get an inquiry from someone who was contacted by a background investigator via text or email for an interview. They usually ask me if it is legit or if it is some phishing attempt to get personal information. I tell them “Yes, investigators conducting personnel security or suitability background investigations may call, email, and/or text you to schedule interviews or gather more information after the initial interview. Additionally, investigators may conduct telephone or video interviews, according to DCSA policy.” I always point them to the Defense Counterintelligence and Security Agency website where it provides information on how to verify the investigator’s identity. Many times, emails get sent to the applicant’s spam folder and they are unaware the investigator is trying to contact them, hence the call or text to their personal phone.

Another question I get quite often is “Do I have to tell my current employer I have applied for this job that requires a background investigation?” It is not required to notify your current employer if you are changing jobs to go to another employer but consider this; if they get an employment inquiry sent to them or are contacted by a background investigator to ask to verify your employment with them, they may not take it so well. Best to be transparent and keep your options open, it would be appreciated in the long run. Of course, it does depend on the working relationship between you and your employer, but being honest about it will reflect better on you.