'Cash Register' Culture Plagues Private Security Clearance Investigation Companies
Yesterday the Wall Street Journal published a scathing review of the security clearance investigation process at US Investigations Services, LLC. The company is at the center of renewed scrutiny of security clearance investigations, particularly investigations that cleared both notorious leaker Edward Snowden and navy shooter Aaron Alexis.
A federal grand jury is currently investigating USIS, in an ongoing investigation that began months before it was revealed that the company performed the April 2011 investigation of Edward Snowden, as well as a 2007 investigation of Aaron Alexis.
Former employees have come forward to criticize management within the company, who they say pushed cases forward for financial gain. Scrutiny is focused on a Grove City, Pa. field office, and a manager who later became the company’s CEO. Employees who complained about the process say they were reprimanded or threatened with being fired.
Financial incentives to push cases forward as well as government pressure to decrease clearance backlog collided to produce a system that was all about pushing cases forward and less about quality. As USIS pushed more cases forward, they also earned more contracts, including a 2010 multi-year, multi-billion contract with the Office of Personnel Management.
Read more in the Wall Street Journal report here.